Profile
Sonya specialises in Presentation, Public Speaking and Influence.
She holds a C&G Adult Education Teaching Certificate that qualifies her to train within Further Education. In 1997, she was instrumental in setting up the NVQ Cabin Crew programme at South Trafford College and has also lectured in other areas within their Travel & Tourism department.
Being a member of the Professional Speaker’s Association for many years, Sonya uses that knowledge to deliver empathetic and encouraging presentation workshops and undertakes public speaking programmes for business groups.
Sonya delivers individual coaching to those who want to be more confident and competent when speaking in public. These are friendly, practical sessions, bespoke to each client, delivered either at Stratus’ office, online or at the client’s venue.
She has produced and run multi-cultural courses throughout Europe, delivering to delegates speaking business English. She is also an accredited TOTALSDI® (Strength Deployment Inventory) facilitator helping organisations to look at leadership, teamwork and individual communication styles.
Her aviation, banking and retail background make her an ideal facilitator of Interpersonal and Soft Skills. She has delivered to a variety of delegates from senior managers to front line staff.
Sonya uses her hands-on experience of training delivery to help organisations in the design and implementation of customised training solutions for both public and private sectors. She encourages people to communicate more effectively at all levels by listening to what her clients need, so she can discover flexible and innovative solutions that match their expectations.
Her facilitation skills reflect reality using a gently humorous and common-sense approach with plenty of opportunity for discussion, interaction and accelerated learning experiences.
Professional Qualifications:
• Introduction to PRISM Brain Mapping, July 2015
• Practitioner for Strength Deployment Inventory (SDI) – updated to include new HANC Conflict Session
• CIPD Associate Trainer for Certificate in Training Practice
• Accreditation for Ken & Kate Back Assertiveness Programme
• ILM72 Management Profile
• Accreditation Certificates for American Express in Customer Care, Coaching and Feedback
• City & Guilds (7307) Further/Adult Education Teaching Certificate
• City & Guilds Instructor's Certificate - General
Areas of Personal Delivery Expertise:
Presentation Skills | Coaching | Facilitation | Train the Trainer
Managing Customer Care | General Customer Care | Call Centre Customer Care
Assertiveness | Negotiation | Influencing and Persuasion | Leadership
General Communication Skills | Effective Interaction | Conflict Management
Inter-personal Skills | Team Building (using SDI)